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Free Plan
Always free. No payment required. No refund needed.
↩️
7-Day Refund
Full refund within 7 days of purchase, no questions asked.
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Cancel Anytime
Cancel your subscription at any time. No lock-in, no penalties.
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5–7 Business Days
Refunds processed within 5–7 business days to your original payment method.
1. Scope of This Policy
This Refund and Cancellation Policy applies exclusively to paid subscriptions for RetirePro Pro. The free tier of RetirePro (calculator access without account, and the free registered plan) requires no payment and is therefore not subject to this policy.
All payments are processed securely through Razorpay, a licensed payment aggregator regulated by the Reserve Bank of India (RBI). We do not store your payment card details.
2. RetirePro Pro — Subscription Plans
| Plan | Price | Billing | Features |
|---|
| RetirePro Pro Annual |
₹499 / year |
Charged annually |
Unlimited saved plans, PDF export, advanced scenarios, expert access |
| RetirePro Pro Monthly |
₹59 / month |
Charged monthly |
Same as annual, billed monthly |
Note: Exact pricing is subject to change. The price at the time of your purchase is your effective price for that billing period.
3. Refund Eligibility
3.1 Full Refund — 7-Day Window
✅ If you are unsatisfied with RetirePro Pro for any reason, you are entitled to a full refund within 7 days of the original purchase date. No questions asked.
To claim your refund, email us at support@retirepro.in within 7 days of purchase with your registered email address and order/transaction ID from Razorpay.
3.2 Partial Refund — Annual Plan (After 7 Days)
If you cancel an annual subscription after the 7-day window but within the subscription period, you may be eligible for a pro-rata refund of unused months, calculated as follows:
- Refund = (Months remaining / 12) × Annual plan price
- A minimum usage of 1 month is non-refundable in all cases
- Processing fees charged by Razorpay (approximately 2–3%) are non-refundable
Pro-rata refunds are discretionary and evaluated case by case. Email us to request one.
3.3 No Refund — Monthly Plan (After 7 Days)
Monthly subscriptions cancelled after the 7-day refund window will not be refunded for the current billing month. Your access continues until the end of the paid period, after which it will not auto-renew.
3.4 Non-Refundable Situations
- Refund requests made after 7 days on a monthly plan
- Accounts suspended or terminated due to violation of our Terms & Conditions
- Charges arising from failure to cancel before renewal (you will receive a renewal reminder email 7 days in advance)
- Razorpay payment gateway processing fees
4. How to Request a Refund
1
Email us within 7 days of purchase
Send an email to support@retirepro.in with subject line: "Refund Request — [Your Name]"
2
Include your transaction details
Provide your registered email address and the Razorpay Payment ID (found in your payment confirmation email)
3
Confirmation within 2 business days
We will confirm receipt and approval of your refund request within 2 business days
4
Refund credited in 5–7 business days
Razorpay processes the refund to your original payment method (credit/debit card, UPI, net banking) within 5–7 business days
5. Cancellation Policy
You may cancel your RetirePro Pro subscription at any time by:
- Logging into your RetirePro account → Settings → Subscription → Cancel Plan
- Emailing us at support@retirepro.in
Upon cancellation, you retain Pro access until the end of your current billing period. Subscriptions are not paused — cancellation is immediate but access is retained until expiry.
We will send a reminder email 7 days before your annual renewal date. If you do not wish to renew, please cancel before the renewal date to avoid being charged.
6. Dispute Resolution
If you believe you have been incorrectly charged, or if your refund has not been received within the stated timeframe, please:
- First contact us at support@retirepro.in — most issues are resolved within 48 hours
- If unresolved after 7 business days, you may raise a dispute directly with Razorpay via their customer portal
- For credit/debit card payments, you may also initiate a chargeback with your issuing bank — though we encourage resolving directly with us first
7. Contact for Refund Queries